Frequently Asked Questions


Policy & Procedures


PRIVACY

We respect your privacy. Any and all information collected will be kept strictly confidential and will not be sold, disclosed to third parties, or reused without your permission.

You may cancel or edit your subscriber account. Please allow up to 30 days for changes made to account.

 

PAYMENT OPTIONS
We gladly accept Visa, MasterCard, Discover and American Express.

Thank you for shopping with us!
If you have any problems or questions with your order please e-mail us!

 

SHIPPING INFORMATION

Domestic Shipping & Handling Charges within the United States:


Purchases up to $45.00

$7.00

$45.01 to $150.00

$14.00

$150.01 to $300.00

$19.00

$300.01 and up                  free shipping

USPS orders are shipped Priority Mail and should be delivered in 2-5 days.

International Shipping & Handling Fees:
At this time we do not have international shipping available on our website.  Please contact us for more information.


Sales Tax:

Orders placed from within the state of Texas will have 8.25% sales tax added. International orders (outside the US) may be subject to customs duties and taxes.


Kit Policy
If you are purchasing a kit, we will make every effort to ensure that the original fabric shown in the “Shop” sample is included, however we reserve the right to make substitutions as necessary.


Return Policy

We are committed to your satisfaction. All orders are inspected twice before shipping.  In the case of damaged goods or packing error, please contact us immediately so we can correct the situation. Items may be returned within 30 days of purchase in the original condition and packaging accompanied by a receipt. No returns on cut fabric, copyrighted materials, sale items or special orders. Shipping charges are not refundable.